DescriptionNestled in the heart of Mayfair, our exclusive Cigar Lounge offers a refined and relaxed environment for connoisseurs and guests seeking sophistication, privacy, and impeccable service. Combining a carefully curated selection of premium cigars, fine spirits, and elegant surroundings, the lounge provides a haven of luxury and comfort in one of Londons most prestigious districts.About the role:We are looking for a dedicated Chef De Rang to join our front-of-house team in delivering an exceptional guest experience within the cigar lounge. This is a unique opportunity to be part of a team that takes pride in expert service, product knowledge, and a warm, attentive approach.In a nutshell:Manage your section during daily lounge service, ensuring guests are welcomed and well attended to at all timesProvide in-depth knowledge of our cigar collection, spirits, cocktails, and light food menuMaintain a calm and professional atmosphere while anticipating guest needs and preferencesDeliver a seamless experience from order to payment, including accurate handling of bills and payment processingEnsure the lounge remains pristine, well-stocked, and ready to receive guests throughout operating hoursAssist and guide new team members, ensuring all service standards and SOPs are upheldHandle guest requests or concerns with discretion, warmth, and urgencyAbout you:Attentive, well-presented, and naturally courteousA confident communicator with a calm and welcoming presencePassionate about hospitality, with an interest in cigars, fine spirits, and luxury serviceA self-starter with a proactive, hands-on approachExceptional attention to detail and a high standard of personal integrityAbility to maintain discretion and professionalism in a private, members-only settingComfortable working in a slower-paced, guest-focused environment where service quality comes firstIn return, we offer fantastic rewards and benefits (TandCs apply):Private medical benefitsDiscounts in over 800 retail outletsDiscounts on food and beverage across our venuesEnhanced sickness and maternity payLife assurance and pension schemeComplimentary meals while on shiftUniform laundry serviceOngoing learning and development opportunitiesEmployee assistance programme and access to occupational health nurseClear pathways for promotion and growth- Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK.Note:Recruitment agencies, we love what you do, but this time weve got it coveredso no need to call us. Thanks for understanding!

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