At Ottolenghi, we take pride in offering vibrant, high-quality dishes and exceptional hospitality in a warm and welcoming atmosphere. Our Spitalfields restaurant, part of the Ottolenghi group, is looking for a passionate and experienced Shift Manager to join the team on a full-time basis.As a Shift Manager at Ottolenghi Spitalfields, youll play a key role in delivering joyful guest experiences while supporting, guiding, and inspiring your team throughout each service.

The Ideal Shift Manager at Ottolenghi Spitalfields will:Lead front-of-house operations during service, ensuring a smooth and consistent experience for both guests and team membersSupport colleagues on the floor, at the till, and with takeaway customers while maintaining a calm and professional presenceWelcome guests and manage their journey from arrival to departure, always providing warm, thoughtful serviceHandle guest feedback with empathy and generosity, maintaining the highest standards of hospitality and professionalismCollaborate closely with the General Manager, Assistant General Manager, and Head Chef to uphold service and operational excellenceHelp train, support, and mentor new team members in Ottolenghis hospitality standards and service valuesPromote a harmonious environment by supporting coordination between kitchen, floor, and retail teamsStay organised, proactive, and solution-focused in a dynamic and fast-paced settingWhats in it for you:Flexible Hours:

A mix of morning and evening shifts with work-life balanceFull-Time Employment:

Stability and progression in a growing hospitality groupRefer a Friend Bonus:

£500 for each successful referralStaff Meals and Discounts:

Enjoy Ottolenghi food during your shifts and generous discounts across our restaurants, delis, and webstoreHealth Benefits:

Comprehensive health insurance options28 Days Paid Holiday

and company pension schemeCareer Development:

Ongoing training and internal promotion opportunitiesMonthly Workshops:

Exclusive Ottolenghi sessions on food, hospitality, and leadershipWarm, Supportive Culture:

Be part of a team that values creativity, care, and collaborationIf youre a natural leader with a passion for hospitality and a love for vibrant, flavourful food, wed love to hear from you!

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