Project Manager - Customer Experience
Our premium brand Automotive client is currently recruiting for the following role:Project Manager - Customer Experience - 35/hr (Inside IR35) - Warwickshire and Hybrid - 6 Months (potential to extend)Purpose of the Role Drive the successful delivery of the Customer Experience (CEX) Unity programme by managing timelines, dependencies, risks, stakeholder alignment, and programme governance meetings across multiple CEX workstreams. Key Responsibilities - Support the end-to-end delivery plan for CEX Unity, ensuring milestones are met across system integration, org design, process mapping, change management and comms activities. - Working closely with the Programme Manager, support with the coordination of activities across Business Analysts, Change Analysts, Organisation Design, People Partners and CEX project leads. - Facilitate cross-functional collaboration across CEX teams and with Regional/Market and other Commercial/Enterprise teams as required. - Track and manage risks, issues, and dependencies, escalating where needed. - Support the establishment and running of programme governance meetings. - Support the creation and maintenance of project artefacts including project charters, project plans, RAID logs, and delivery dashboards. - Support planning and preparation for (phased) implementations, transitions and go-lives. - Ensure alignment throughout CEX Unity Skills and Experience - Proven experience in project management within transformation or system ..... full job details .....
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