Quality Engineer 45,000- 50,000 DOEBirminghamMon- FridayPermanent opportunityAn exciting opportunity has arisen for an experienced Quality Engineer to join a thriving manufacturing business based in Birmingham. This full-time role is ideal for someone passionate about driving quality improvements and supporting both internal teams and external customers.The Role:You''ll play a key role in supporting quality concerns, customer returns, and continuous improvement initiatives, as well as contributing to new product development through APQP activities. Working closely with various departments, you''ll ensure the business remains compliant with IATF16949 and delivers the highest level of customer satisfaction.Key Responsibilities:Manage customer quality reporting, metrics, and portal updatesLiaise with customers and internal teams to resolve quality concerns (including 8D reporting)Handle customer returns (0km and warranty), including investigation and close-outCreate and update production control plans and related documentationCompile, submit, and gain approval of PPAPs for new and modified productsPerform product/process audits in line with the IATF audit scheduleSupport product and process modifications, ensuring documentation complianceWork with Engineering and other departments to analyse returns and implement improvements Support customer visits on-site and off-site (UK and international travel may be required)Assist with third-party audits and business system compliance" ..... full job details .....