Base Location: Floor Level 4, Midland Metropolitan University Hospital, B66 2QTSalary: 13.85 ph PAYEWorking pattern: Rotational shift pattern. Flexible working required including day and Weekend shifts EQUANS is a global leader in energy services, with nearly 100,000 employees in over 50 countries and an annual turnover of over 17 billion euros. In the UK and Ireland, EQUANS provides FM, regeneration, technical, and energy services, specialising in smart buildings, green mobility, district energy, as well as renewables. EQUANS'' 13,500 UK and Ireland employees support the transition to net zero and digital and industrial transformations. EQUANS is a Bouygues group company. The Helpdesk Administrator is responsible for providing efficient administrative and customer service support across Facilities Management operations, ensuring all maintenance requests are logged, tracked, and resolved within agreed service levels. Acting as the first point of contact for clients and engineers, the role involves managing work orders in the Maximo system, coordinating with technical teams and subcontractors, and producing regular performance reports. The position requires strong communication, organisational, and IT skills, with the ability to work independently and as part of a team in a fast-paced environment. Flexibility to cover shifts, weekends, and holidays is essential. Key ResponsibilitiesAct as the first point of contact for all maintenance-related enquiries via phone, email, or ..... full job details .....