Account Manager / Business Development Manager-

POS Installations-

Leicester-

Full time / Permanent 9am-5pm.-

Salary up to -55k + performance bonus-

Our Leicester based client are looking for an experienced and enthusiastic Account Manager/ Business Development Manager to join their expanding friendly team to manage clients and drivingbusiness growth.-

The account manager role will be divided into managing existing accounts to a high standard ensuring that clients requirements are exceeded at every stage and providing a link between the client and the internal teams. In addition a large part of the account manager role will be working on growing new business, utilising different avenues such as following warm leads, past clients and other opportunities.

The role-

- Develop and nurture strong relationships with key clients, acting as their main point of contact

- Oversee client projects from initial brief through to delivery, ensuring timelines, budgets and quality standards are met.

- Work closely with internal teams including production, warehouse, logistics and installation to ensure smooth project delivery

- Prepare and present project updates, KPI reports and recommendations to client and internal management team

- Identify opportunities for business growth and additional services within existing accounts

- Onboard new clients and expand business opportunities working with wider team to achieve this.-

- Ensure client satisfaction by addressing concerns, providing proactive solutions and maintaining regular communication

- Attend client meetings, trade shows, industry events and networking events to represent the company and build relationships

- Gather client testimonials and recommendations following successful project completion

The person-

- Proven experience in account management or client services, ideally within the retail or POS industry

- Strong communication and interpersonal skills, with the ability to build lasting relationships

- Results-driven with a track record of meeting or exceeding targets

- Highly organised, excellent attention to detail and the ability to manage multiple projects simultaneously-

- A problem-solver who is able to think on their feet and provide effective solutions to client needs

- Proficient in IT systems including Excel, Word, PowerPoint and Outlook

- A team player who thrives in a fast-paced, dynamic environment

- Flexible and adaptable, willing to go the extra mile for clients and colleagues alike