TipTopJob West Midlands, England, United Kingdom

1 day ago Be among the first 25 applicants

Salary: Up to A GBP 44,000 + Bonus

Were on the lookout for a dynamic and experienced General Manager to lead a high-volume, fast-paced cafà operation in Birmingham Airport. This is a fantastic opportunity for a strong operator who thrives under pressure, loves developing teams, and can deliver outstanding customer experiences in a busy, demanding environment.

With ambitious growth across the UK and a people-first culture, this is the perfect time to join a forward-thinking hospitality business and make your mark.

OverviewWhat Youll Be Doing

Running a high-volume cafà operation in Birmingham Airport with full accountability for performance and standards

Leading, coaching, and motivating a large team to deliver consistent, exceptional service every day

Driving operational excellence: ensuring brand standards, compliance, and service levels are consistently met

Managing rotas, labour, and stock efficiently in a high-pressure, time-sensitive environment

Monitoring KPIs and commercial performance to maximise sales and profitability

Recruiting, training, and developing your team to create a high-performing, customer-focused culture

Leading from the front: jumping in on the floor when needed, setting the pace, and inspiring your team

Requirements

An experienced General Manager from a coffee shop, QSR, or hospitality background (airport or high-volume environment a bonus)

Proven ability to manage large teams in a fast-paced, customer-facing business

Strong leadership and people development skills: able to get the best out of your team

Operationally sharp with excellent organisational and problem-solving skills

A hands-on, adaptable leader who thrives under pressure and leads by example

What’s on Offer

Salary up to A GBP 44,000 + Bonus

A fast-paced, exciting role at one of the UK’s busiest travel hubs

Real career progression opportunities as the company expands

A people-first culture where you’ll have the autonomy to make an impact

If this sounds like the challenge you’re ready for, please get in touch at .

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