Overview

The Head of Developer Services Growth will lead the strategic development and management of our developer ecosystem and marketplace initiatives. This senior leadership role focuses on building world-class developer experiences, expanding marketplace partnerships, and fostering a thriving third-party developer community that enhances our platform''s value proposition across global markets. This position is ideal for a visionary leader who can bridge technical and business domains, excel in external relationship management, and drive the growth of developer-centric products and services. The Head will work cross-functionally with product, engineering, sales, marketing, and legal teams to ensure seamless developer onboarding, marketplace expansion, and sustainable ecosystem growth.

Responsibilities

Own the end-to-end strategy and execution for developer experience initiatives, including API programs, SDKs, documentation, and developer tools

Lead marketplace strategy and operations, managing relationships with major app stores, partner marketplaces, and distribution channels

Identify, evaluate, and recruit high-potential third-party developers, ISVs, and technology partners to expand our ecosystem

Build and maintain strong executive relationships with key marketplace partners, platform providers, and developer community leaders

Develop comprehensive developer onboarding programs, including technical documentation, tutorials, sample code, and certification processes

Collaborate with regional teams to localise developer programs and marketplace strategies across different geographies

Establish and monitor key performance metrics for developer adoption, marketplace performance, and third-party integration success

Lead developer community engagement through events, hackathons, conferences, and online forums

Provide strategic input on platform roadmap decisions that impact developer experience and marketplace capabilities

Act as the primary external spokesperson for our developer program at industry events and with media

Drive internal alignment across engineering, product, and business teams to prioritise developer-focused initiatives

Qualifications

Experience in developer relations, marketplace management, or platform partnerships—preferably in a SaaS, platform, or technology company environment

Proven track record of building and scaling developer ecosystems, app marketplaces, or third-party partner programs

Deep understanding of API design, developer tools, and the technical needs of software development communities

Demonstrated experience managing complex external relationships with marketplace partners, platform providers, and developer communities

Strong commercial acumen with experience in partnership negotiations, revenue sharing models, and marketplace economics

Excellent leadership skills with experience managing cross-functional teams and influencing senior stakeholders

Outstanding communication and presentation abilities, comfortable engaging with technical and business audiences at all levels

Strong understanding of API architectures, authentication protocols (OAuth, SAML), and integration patterns

Familiarity with developer tools ecosystem (GitHub, CI/CD, testing frameworks, documentation platforms)

Knowledge of marketplace technologies, app distribution platforms, and partner integration systems

Understanding of cloud platforms (AWS, Azure, GCP) and modern software development practices

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