Junior Site Reliability EngineerHybrid - Manchester x2 days a weekSalary up to £45,000 + BonusThe Company:Lorien Global are supporting a growing business based in Manchester City Centre as they expand their Support Services team. With an exciting pipeline of work ahead, they''re looking to hire an experienced Junior Site Reliability Engineer to play a key role in supporting and improving their online platforms.The Role:You''ll act as a technical escalation point, handling complex support queries from the Service Desk and resolving advanced issues across both Windows and Linux environments. From diagnosing system faults to working closely with Infrastructure and Development teams when escalations are required, your input will be key to ensuring platform stability and performance.This is a great opportunity to join a collaborative support function where you''ll be exposed to a wide range of monitoring tools, cloud services, and modern technologies. with clear progression routes available.Key Requirements:Strong troubleshooting and fault-resolution experience across infrastructure and applicationsHands-on experience with monitoring tools such as Instana, Splunk, Prometheus, Grafana, or SolarWindsConfident supporting both Windows and Linux operating systemsExperience working in ITIL-aligned support environmentsUnderstanding of web hosting technologies (DNS, HTTP/S, SSL Certs, and basic networking)Clear, confident communicator with strong stakeholder management skillsKnowledge of ..... full job details .....