We''re looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you''ll act as the first and second line of IT support across the business, ensuring the smooth operation of systems and services for all staff. You''ll provide comprehensive 1st and 2nd line support, including troubleshooting technical issues, installing hardware and so click apply for full job ..... full job details .....