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Head of Software Delivery

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Close Brothers

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Head of Software Delivery

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Close BrothersThe Head of Software Delivery provides senior leadership to the Software Delivery function, reporting to the Head of Software Engineering. This role is responsible for leading the delivery management practice, ensuring high-quality and timely software change delivery, governance, and incident management. Working in close partnership with engineering and product leadership, they will co-own the Software Development Lifecycle and contribute to the wider technology strategy. The role ensures operational resilience, effective third-party oversight, and a well-structured, high-performing team. Clear communication of delivery performance, plans and progress is essential, including at Board level.ResponsibilitiesLead Project and Delivery staff across the business to deliver all product and software projects and change.Leadership of Product and Software Change governance ensuring procedures are followed with a full audit trail from design to delivery into production.Ensure the team are structured and resourced appropriately to deliver the Product and Software Roadmap and Plan (includes budget approval for resource).Own the completion of all effective people management processes (recruitment, objectives, personal development, talent and succession and performance management) for the function.Lead the delivery management practice at Winterflood, coaching and mentoring teams to improve delivery quality and cadence evangelising best practice in delivery management.Input to the Software Engineering Strategy and ownership of planning and delivery of the strategic roadmap.Manage the Winterflood technology budget to ensure costs are delivered to budget and forecast.Ensure challenge where appropriate at assigned governance committees in the spirit of growing the business within risk appetite and regulation.Lead in the negotiation of technology vendor contracts and agreements as required ensuring all appropriate risk assessments and outsourcing points have been considered.Communication to all levels of the business (including and up to Board Level) of progress, performance, and planning.

Required Skills And Knowledge5 years+ proven experience leading a PMO with a strong focus on Software Delivery Management, preferably in Financial Services.Proven experience of leading and building large teams.Well versed in agile methodologiesAdaptable approach, befitting of a small growing business with excellent communication skills.Mandatory Qualification: A degree (or equivalent level qualification) in a relevant IT specialism or proven experience to the same level.

Tools:Delivery Management / Product Management tools such as JIRA, Azure DevOps or EquivalentProject Management Tools (e.g Microsoft Project)

BenefitsCompetitive salary inclusive of discretionary annual bonus and annual pay reviewWork Abroad Policy for up to 15 days per year25 days holiday plus bank holidays and additional well-being dayOption to purchase an additional 5 days holiday per yearFlexible working options available, including hybrid workingPension scheme up to 10% employer contributionSharesave schemeIncome Protection and Life insurance (4 x salary core level of cover)Private health care via BUPAEmployee Assistance ProgrammeDiscounted Gym MembershipVariety of travel to work schemes

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you dont tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.We appreciate that from time to time, recruitment agencies will have speculative CVs that they may wish to submit to our Talent Acquisition team in relation to a specific role.To avoid any ambiguity around fees, please note that speculative CVs received by Close Brothers, that have not been authorised in advance, by us, will be ineligible for an agency fee. Thank you.

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