Repairs Planner (Social Housing)Location: Kingston upon ThamesSalary: 28,000 per annumWe are currently recruiting for an experienced Repairs Planner to join a well-established organisation within the social housing sector. This is an excellent opportunity for someone with a strong background in scheduling and coordination who is looking to further develop their career in a fast-paced, customer-focused environment.The RoleAs a Repairs Planner, you will play a key role in coordinating maintenance and repair works, ensuring that operatives are effectively scheduled and that all jobs are completed within agreed service levels. You will act as a central point of contact between tenants, operatives, and internal teams, delivering a high standard of customer service at all times.Key ResponsibilitiesScheduling and planning repairs and maintenance works for operativesManaging diaries to ensure maximum productivity and efficiencyHandling inbound and outbound calls from tenants, contractors, and internal teamsPrioritising emergency and urgent repair requestsMonitoring job progress and ensuring works are completed within SLAsLiaising with operatives and subcontractors to resolve scheduling issuesUpdating systems accurately with job status, notes, and outcomesDelivering excellent customer service and managing tenant expectationsRequirementsPrevious experience working in a repairs planning or scheduling role within social housing is essentialStrong organisational and time management ..... full job details .....