Sales Administrator – £28,000

Location: Ripon, HG4

Working Hours: Full-time, 40 hours per week (Monday to Friday, 08:00–17:00)

Join a Leading Engineering & Manufacturing Team

We’re seeking a highly organised and customer-focused Sales Administrator to support our commercial operations. This role is ideal for someone with a keen eye for detail and a passion for delivering exceptional service in a dynamic, production-driven environment.

Key Responsibilities

• Provide responsive and professional support to the sales and production teams
• Accurately process customer orders and ensure data integrity across systems
• Handle technical product inquiries and offer clear, informed guidance
• Work cross-functionally with engineering, logistics, and customer service teams to resolve issues
• Maintain detailed records of customer communications and transactions
• Assist in generating sales reports and preparing client-facing presentations
• Coordinate with dispatch and warehouse teams to ensure timely delivery of goods
• Support account managers in maintaining strong client relationships
• Uphold high standards across both office and yard operations

Skills & Experience

• Previous experience in a sales support or customer service role within a manufacturing or engineering setting preferred
• Strong communication skills with the ability to explain technical information clearly
• Proficient in CRM systems and Microsoft Office Suite (Word, Excel, PowerPoint)
• Exceptional attention to detail and organisational skills
• Ability to manage multiple priorities and meet deadlines
• Problem-solving mindset with a calm, professional approach under pressure

Thank you for applying for this role. If you have any further questions, please contact Shannon Clough at Interaction Leeds.

INDLEE