Business Support Officer Location: Birmingham, West Midlands Salary: £30,200 - £32,800 About the job. We re looking for a Business Support Officer to join our team based in Birmingham, Quinton. This is a full-time role offering hybrid working. As part of the role, you ll provide flexible business support within the wider team to assist the delivery of projects and workstreams. A core part of the role will be to collate relevant information and data and produce key performance indicator (KPI) reports and management information to support decision making within the wider team and directorate. This is an exciting opportunity to join a niche team who manage the contract for the National Traffic Information Service (NTIS), ensuring that all contractual obligations are met by the service provider. Collect and summarise relevant information and statistics from identified sources to enable production of key reports. Enter and maintain information on systems and files to ensure that information is up to date and in the right place. Produce relevant weekly and monthly KPI reports, for inclusion in higher level management reporting to support effective management decision making. Answer standard enquiries and act as a point of contact internally and externally, providing information to stakeholders to support service delivery, customer service and management decision making. Manage smaller pieces of work to complete, including a small part of finance receipting, and supporting ..... full job details .....