SHM: IT Manager SHM is a small, but highly successful consulting firm based in London. For the last 25 years, we''ve been working with our clients to help them solve complex, human-centred problems. The work we do always connects to people, and it deals often with human motivations and interpersonal relationships. We strongly believe in the uniqueness of what we do - and our clients, which over the years have comprised many of the biggest organisations of the world, tell us time and time again that they bring us their most challenging problems because they believe that only we can solve them. Our clients are now turning to us more than ever to help them overcome some of the most fundamental challenges they have ever faced, and to unlock the new opportunities that come from a period of great disruption. In practice, our work covers four main areas: 1. Customer and consumer behaviours: Developing insights and understanding so that we can influence customer and consumer behaviours; 2. Corporate strategy and change: Using insights into motivations and behaviours to change corporate cultures and set new strategies; 3. Organisational relationship development: Working with companies that are in big operational or outsourcing relationships to ensure those relationships stay healthy; 4. Business-to-business communications: Creating clear and compelling stories aimed at repositioning flagship products, services or initiatives. While the work of the team is very broad, spanning many ..... full job details .....