Digital Communications Officer

Location: London (with occasional travel)

Hybrid: -19.14 to -26.13

Ongoing Contract

About the Role

We are seeking a motivated and skilled Digital Communications Officer to join our Communications team. In this role, you will deliver high-quality digital content and campaigns that raise awareness and build the reputation of our organisation. You will manage website content, social media channels, email campaigns, and newsletters, supporting both internal and external communications. You will work closely with teams across departments to ensure all communications are professional, accessible, and engaging.

Key Responsibilities

• Develop, manage, and optimise website content and user experience, ensuring accessibility and compliance with data protection regulations.
• Create and schedule engaging content across social media channels (Instagram, LinkedIn, X, Facebook, YouTube).
• Support email communications and campaigns using HTML platforms, including newsletters and bulletins.
• Produce, proofread, and edit content to ensure high standards of quality, brand consistency, and accessibility.
• Monitor and report on digital communications performance using analytics and dashboards to inform future activity.
• Collaborate with colleagues across departments to deliver communications campaigns and support large-scale events.
• Contribute to initiatives promoting Equality, Diversity, and Inclusion, ensuring all communications are inclusive.
• Maintain awareness of GDPR, CMA, and Public Sector Accessibility Regulations in all activities.

Skills and Experience

• Proven experience in digital communications, including website content management, social media, and email campaigns.
• Strong digital literacy, including Microsoft Office, Adobe Creative Cloud, Canva, and CMS platforms (e.g., Drupal, WordPress).
• Excellent writing, proofreading, and editing skills, with the ability to craft clear and engaging content for diverse audiences.
• Experience using analytics to measure impact and inform communications strategy.
• Strong organisational skills and ability to manage multiple priorities to deadlines.
• Ability to work collaboratively with colleagues and stakeholders at all levels.
• Knowledge of accessibility and public sector compliance requirements is highly desirable.

Why Join Us?

You will join a dynamic communications team in a forward-thinking organisation, contributing to high-impact campaigns and projects that engage diverse audiences. This role offers opportunities for professional growth and to make a visible impact through innovative digital communications.

Application

To apply, please submit your CV and a cover letter outlining your experience and suitability for the role. Applications will be assessed on a rolling basis.