Key Account Manager

The Ascott Limited is seeking an experienced and driven
Key Account Manager, Europe
to join our Sales Team on a
fixed-term maternity cover
contract.
You will report to the Sales Director, UK, managing a portfolio of multinational accounts across the region, building trusted client relationships, and driving revenue and market share growth throughout the European market.As our
Key Account Manager, Europe , you will:
Manage and
grow a portfolio of multinational accounts , building strong and lasting client relationshipsNegotiate and renew contracts , increasing RFP conversion, transient revenue, long-stay and group business opportunitiesConduct quarterly reviews and
business analysis , reporting on activities and identifying areas for improvementDevelop and
implement strategic account plans , working closely with global and regional sales teams, operations, and support functionsPromote franchise and management contracts
within client agreements and expand opportunities across our EU portfolioAct as a
trusted advisor , providing tailored solutions while staying ahead of market trends and competitor activityRepresent the company
at client meetings, industry events, and sales activitiesTo be successful in the role of
Key Account Manager, Europe , we are looking for:
Minimum of 4 years of
experience in senior sales management roles , ideally across multiple countries or regionsExperience working with different hotel brand segmentsBachelor''s degree in Hospitality Management, Business Administration, or a related fieldIn-depth knowledge of major accounts with significant hotel requirements across segments, the European hospitality market, and distribution and key players such as TMCs and OTAsProven leadership, communication and interpersonal skills , with the ability to drive performance and manage complex accountsCreative and innovative mindset , with strong organisational awareness and the ability to build networks of trustProficiency in English;
additional European languages
are highly desirableThis is your opportunity to take on a pivotal role as
Key Account Manager, Europe . We focus on your professional and personal development, and we offer:
Travel allowance
to support your daily commute30 days'' free
relocation accommodation
in one of our properties (if moving to London)Exclusive
staff rates
at our European properties, ideal for your own city breaksPERKBOX
subscription from day one, with retail discounts and perksEmployee Assistance Programme ( EAP ) and recognition awards''Refer a Friend''
bonusCareer development , valuable on-the-job training, and access to our online learning platformStaff incentives
for team performanceIf you are ready to shape growth across Europe, strengthen client partnerships, and deliver commercial success, apply today and make your next career move with us.About UsCitadines is a brand of The Ascott Limited.At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.A trusted hospitality company, Ascotts presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences,colivingproperties,hotelsand independent senior living apartments. Ascott''s award-winning hospitality brands includeAscott,Citadines,lyf,Oakwood,Somerset,The Crest Collection,The Unlimited Collection,Fox,Harris,POP!,Preference,Quest,VertuandYello. Through Ascott Star Rewards (ASR), Ascotts loyalty programme, members enjoy exclusive privileges and offers at participating properties.Trading as: Citadines by The Ascott LimitedPrivacy Policy | Personal Data | Ascott
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