About Agency Cybersecurity: Agency Cybersecurity is fast growing ventured back startup that provides best-in-class cybersecurity and compliance. Our software and services simplify complex compliance frameworks including SOC2, ISO 27001, HIPAA, and others, empowering businesses to scale securely and confidently. We''re backed by top tier investors like Y Combinator and have offices in NYC, Boston, Richmond, and London. Location: London (local candidates only) Position Type: Contractor Compensation: £35,000 - £50,000 OTE (including bonus) + additional commission opportunities Company: US-based startup (cybersecurity and compliance) About the Role We''re hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. This is a hybrid role combining customer success, account management, and inside sales. You''ll be responsible for ensuring customers are successful while also identifying opportunities to expand accounts through upsells and renewals. This role is ideal for someone early in their career who is interested in sales, startups, and building commercial experience quickly. What You''ll Do Own relationships with a portfolio of customers from onboarding through renewal Act as the primary point of contact for day-to-day customer need. Drive product adoption and ensure customers achieve their desired outcomes Identify and execute upsell and expansion opportunities Support and close ..... full job details .....