We are seeking a highly organised, self-motivated Office Administrator / Operations Coordinator to support the day-to-day operations of a growing, fast-paced organisation. This role is central to ensuring smooth internal processes, strong customer communication, and effective support to senior leadership. The Role You will take ownership of office operations, act as a key liaison for clients and internal teams, and help implement systems and processes that improve efficiency and performance across the business. Key Responsibilities Managing daily office operations and communications Supporting senior leadership with administrative and operational tasks Maintaining databases, records, and internal systems Producing reports, performance metrics, and documentation Accounts administration including invoicing and basic bookkeeping Diary and schedule management Coordinating internal teams and tracking task completion Implementing systems, procedures, and training materials Supporting recruitment, marketing, and social media activity Following up enquiries, proposals, and outstanding actions Experience and Skills Minimum 3 years experience in an administration or operations role Strong organisational and time-management skills Excellent attention to detail and ability to work independently Confident communicator with a professional telephone manner Competent with Microsoft Office, CRM, and internal systems Commercially aware with an analytical, solutions-focused mindset ..... full job details .....