Stores / Operations AssistantA global business involved in the sale and distribution of specialist coatings, has a need for a motivated individual to join their team, in their modern facility in Bicester.The main administration centre for the UK and Irish business is in Bicester, with a team of people responsible for warehouse, logistics and sales administration functions.Duties and ResponsibilitiesEnsure customer orders are manufactured, picked, and dispatched efficiently.Support production, warehousing, and distribution functions to help maximise service levels and operational efficiency.Uphold the highest standards of quality in customer order production and delivery.Provide professional and courteous assistance to retail customers with their sales orders.Handle commercial and technical queries effectively to address customer needs and questionsAddress order queries effectively by collaborating with team leaders and customer serviceCoordinate with carriers for shipment efficiency (arrival times, consignment volumes, loading/unloading).Assist in managing stocks of pallets, scheduling waste removal, and ensuring smooth logistics. Retail Customer Support Deliver exceptional in-store service to uphold the company''s reputation for quality.Build strong relationships with customers to understand and fulfil their needs comprehensively.Build product knowledge to provide tailored recommendations.Assist customers in selecting the best products for their requirements, including ..... full job details .....