Lloyd Recruitment Services are working with a family run business in the East Grinstead area, who are looking to hire an experienced Sales Manager to join their growing team.This is a fantastic opportunity for a motivated and results-driven individual to step into a pivotal role within the construction industry, overseeing a dedicated sales team and driving both revenue and customer satisfaction.The Role of the Sales ManagerAs Sales Manager, you will be responsible for leading and coaching a small team of sales and trade counter staff to achieve ambitious sales targets. You will provide day-to-day guidance, monitor performance, and implement strategies to boost productivity, whilst working closely with other departments to ensure the overall success of the sales function.Key Responsibilities of the Sales Manager:Drive telesales and trade counter activity to meet daily, weekly, and monthly sales targetsLead, supervise, and support the sales team, providing 1:1 coaching and motivationResolve escalated customer queries and complaints, ensuring a high level of satisfactionContribute to the development and delivery of effective sales strategies and campaignsMonitor performance, produce reports, and recommend improvements to senior managementBuild and nurture strong customer relationships, ensuring repeat business and loyaltyIdentify training needs within the team and deliver coaching to enhance skills and knowledgeReview sales orders for accuracy and ensure compliance with ..... full job details .....