Permanent
Project Manager
Heaton Norris

223849651
Posted 2 days ago
We are seeking a dedicated Project Manager to oversee client projects involving the installation of Energy Reduction equipment.. This role requires a strong balance of project management, client relationship management, and technical delivery skills. The ideal candidate will be proactive, client-focused, and process-oriented, ensuring each project is delivered smoothly, on time, and to our high standards.
Key Responsibilities
The Project Manager will guide client projects from post-sale handover to installation and completion, including:
Client Management
- Client Onboarding: Lead the post-sale onboarding process, including issuing the welcome pack, managing deposit invoicing, and setting up project specifications.
- Installation Management:
- Arrange initial engineering data logging and site surveys to confirm correct unit sizing.
- Work with clients to develop installation plans, setting target dates and pre-installation tasks.
- Coordinate with manufacturers to secure KBR and VO products and manage delivery timelines.
- Communicate Risk Assessments and Method Statements (RAMS) to clients.
- Oversee logistics, ensuring timely delivery of hardware to the client’s site.
- Be available during the installation for troubleshooting alongside the Chief Engineer.
- Deliver post-installation reports to clients, including photos and technical details.
- Transition clients to the data analysis and reporting team and complete invoicing.
Pre-Sale Survey Coordination
- Manage the pre-sale survey process, including desktop assessments and on-site evaluations.
- Coordinate with engineers for site surveys, reviewing voltage levels, load profiles, and installation specifications.
- Collect and review survey reports, update project trackers, and share survey insights with clients.
- Coordinate with the sales team to issue guaranteed savings proposals and confirm ROI.
Required Skills and Qualifications
- Project Management Experience:
Proven track record of managing client-facing projects, ideally in energy solutions or a related field. - Client Relationship Management:
Skilled in delivering a high-quality client experience with clear communication, responsiveness, and attention to client needs. - Technical and Process Expertise:
Able to follow and enforce a structured, process-driven approach to project management. - Problem-Solving Abilities:
Resourceful and proactive, with the ability to manage installations and troubleshoot effectively. - Technical Comfort with Excel and CRM Tools:
Skilled in data tracking and reporting through excel spreadsheets, with the capability to eventually design and implement a CRM-based system. - Detail-Oriented and Process-Driven:
Focused on ensuring all steps of the project are completed with precision, on time, and to a high standard.
Desired Attributes
- Experience managing energy reduction or similar technical solutions.
- Strong ability to multitask and manage multiple project phases simultaneously.
- Excellent verbal and written communication skills for liaising with clients and internal stakeholders.
*** DO NOT DELAY - APPLY NOW ***
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