Company Description Care Coordinator At CCH Group, we deliver 1.5 million hours of care monthly across 260+ locations. Join us as a Care Coordinator and play a key role in organising and delivering high-quality care services in your community.Location: Maidstone M15 7BSSalary: £29,365 Operating Company: Kent SCP Job Description What you''ll doRota ManagementSchedule weekly care visits promptly to ensure continuity for clients and Care Professionals.Deploy new Care Professionals to clients within two weeks of hire.Create and manage monthly rotas in advance to minimize agency use and provide clear communication.Ensure rota changes are communicated by Thursday of the prior week.Manage guaranteed hours contracts to prevent unnecessary top-up payments.Oversee annual leave requests to maintain service continuity.Recruitment and EngagementMaintain close contact with Care Professionals through calls and regular meetings.Schedule refresher training to meet CQC and contractual requirements.Collaborate with Recruitment to advertise vacancies and source candidates to support branch growth.ReportingEscalate care delivery concerns to the Business Manager and Clinical Care Manager.Monitor ECM to track visit timings and durations, addressing any issues.Accurately code canceled hours and maintain digital records for invoicing compliance.Report Care Professional absences for absence management.Provide thorough handovers for the Out of Hours team.Ensure shift reconciliation for accurate ..... full job details .....