We are an independent, people-first practice based in Manchester. We believe in doing optics differently, offering longer appointments, real conversations with patients, and a close-knit team that values quality over quantity. We''re passionate about delivering exceptional patient care and creating a friendly, supportive working environment where every team member is appreciated. If you''re tired of rushed appointments and corporate pressure, and want to work somewhere your role truly matters you might be the person we''re looking for. We are looking for a dedicated Practice Manager (potential Multi Site) to lead our team(s) and oversee the day-to-day running of the practice (s). This is a key role with the opportunity to shape how we work, drive high standards, and help grow the business while maintaining the personal, patient-focused culture that makes us special. Key Responsibilities Oversee daily operations of the practice(s), ensuring smooth workflow, excellent service, and efficient team coordination. Manage and support the team(s) (optical staff, assistants, reception) including training, mentoring, scheduling/rotas, and staff development. Ensure high standards of customer service and patient care at all times, acting as an ambassador for our values. Manage inventory, ordering and stock control (frames, lenses, consumables), liaising with suppliers as needed. Oversee administrative tasks such as; record keeping, compliance, practice paperwork, opening/closing ..... full job details .....