IT Support Engineer (MSP) Lancaster £29,000 £35,000 + additional benefits The Opportunity for you Are you currently within an MSP and starting to think about what s next? Or maybe you''ve been internal for a while and want to make the move over to a service provider? This is a genuine progression opportunity within an established MSP that supports close to 300 clients. The business is moving in the right direction and investing properly in its people. You ll be based full-time in the Lancaster office, working as part of a 5-person technical team. It s a busy, collaborative MSP environment where no two days are the same. They re looking for a Microsoft-biased engineer who wants more than just ticket closure. The role is split roughly 50% service desk and 50% project work, giving you exposure to both BAU support and infrastructure change. It s a fluid setup, so you ll need to be someone who s comfortable rolling their sleeves up and getting stuck in where needed. The Service Desk Manager is big on development. Upskilling is actively encouraged and progression is very real one member of the team started as an apprentice and is now a shareholder. That should tell you everything about the culture and long-term opportunity here. You ll be supporting external customers, so being comfortable managing expectations and communicating clearly is key. While the role is office-based, you will also visit client sites when required, so a driving licence is essential. If you ve ..... full job details .....