Overview

Cobalt are representing a prestigious property management company specialising in prime, high-spec residential developments across London. Our clientele expects an exceptional standard of service, and they take pride in delivering bespoke property management solutions.The Role

We are seeking an experienced Senior Service Charge Accountant to oversee a portfolio of luxury residential properties. This role requires not only technical accounting expertise but also the ability to manage and mentor a team, ensuring all service charge accounts are accurate, compliant, and delivered to the highest professional standard. You will play a pivotal part in client relationship management, liaising directly with discerning landlords, freeholders, managing agents, and residents. The successful candidate will also act as a senior point of escalation, ensuring the smooth running of accounts and reporting across the portfolio.Responsibilities

Oversee the preparation, review, and finalisation of service charge accounts for high-spec residential developmentsLead and mentor a team of Service Charge Accountants, providing training, support, and quality assuranceEnsure compliance with statutory requirements, RICS guidelines, ARMA standards, and lease termsManage budgeting, forecasting, and reconciliations for complex property portfoliosLiaise with Property Managers, Asset Managers, and clients, delivering high-level financial reporting and insightsOversee timely delivery of year-end accounts, working closely with auditors where requiredStreamline and improve processes, ensuring best practice across the service charge accounting functionManage cashflow, expenditure, and variance reporting for prestigious developmentsAct as the senior point of contact for client queries and escalations, ensuring exceptional service deliverySkills and Experience

Proven track record as a Service Charge Accountant within the residential property sector, ideally with luxury or prime portfoliosStrong experience using QUBE (TRAMPS) softwareExcellent understanding of service charge legislation, RICS/ARMA guidance, and property accounting best practicePrior experience managing or supervising a teamExceptional communication skills - able to build trust with high-profile clients and internal stakeholdersDetail-oriented with excellent organisational skills and the ability to manage multiple prioritiesStrong technical accounting skills, including reconciliations, budgeting, and reporting

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