Job Title: Administrative OfficerHourly rate: 19.59Duration: 3 Months (highly likely extension, potential to become perm)Working Pattern: Full TimeLocation: LondonAbout Us:Our client is committed to delivering an exceptional educational experience. We are seeking a highly motivated and detail-oriented Administrative Officer to join our team for a temporary role. This is an exciting opportunity to support student assessments and improve administrative processes within a dynamic environment.Key Responsibilities:Provide outstanding customer service to students, applicants, and staff through various communication channels, including phone, email, and in-person interactions. Ensure that all inquiries are handled promptly and professionally.Assist in the management of exam support, including the scanning of exam papers and coordination with assessment leads.Diagnose and resolve issues related to student records and assessment processes. Evaluate problems, propose solutions, and implement improvements to streamline operations.Collaborate with academic departments, central services, and external agencies to ensure accurate information sharing and adherence to procedures and regulations, enhancing the overall student experience.Develop and maintain user-friendly guidance and procedural documentation for both students and staff, ensuring that all materials are current and accessible.Manage high volumes of data entry and maintain accurate records. Utilize Excel to create and manage ..... full job details .....