ELFT is a vibrant, values-led community united by a deep commitment to delivering high-quality, equitable care for all. As the first NHS Marmot Trust, we are proud to act as an anchor institution, tackling the wider determinants of health and championing inclusion across Bedfordshire, East London and Luton.We are seeking a Chief Quality Officer who will be at the heart of our mission and who is passionate about continuous quality improvement and driven to make a difference for our diverse communities. You will be a credible and strategic leader grounded in clinical or care experience ideally within mental health, learning disability or community settings. You will bring a deep understanding of what quality means for people who use our services and for staff, alongside the strategic insight to drive improvement at scale. We are looking for a Chief Quality Officer who brings professional credibility through clinical or care experience ideally gained in mental health, learning disability or community settings. You will combine a deep understanding of quality from the perspective of people who use services and staff, with the strategic insight to shape improvement at scale. With curiosity, compassion and a forward-looking approach, you will inspire and connect colleagues, partners and communities working together to continually improve experiences, outcomes and equity of care.Main duties of the job

About the RoleAs CQO, you will:Lead our quality agenda

embedding planning, assurance, control and improvement across all servicesShape the future of care delivery

driving innovation, improvement and person-centred careBe a voting member of the Trust Board and executive team

sharing accountability for performance, financial sustainability and the delivery of our strategic visionChampion our values

modelling kindness, inclusion and mutual respect at every levelInspire and engage

building capability and capacity for improvement across the Trust and with our partnersDrive transformation

working with system partners to redesign care pathways, improve access and deliver better outcomes in line with the NHS 10 Year Plan.About us

Why ELFT?Clinically led, service user driven and managerial supported: Our culture is shaped by clinicians, service users and carers working together to drive continuous improvementBold in the face of challenge: We are navigating a time of significant change - rising demand, workforce pressures, financial constraints and persistent health inequalities. We see these not as barriers but as opportunities to innovate and transformA place to grow and belong:

We invest in our people, prioritising health, wellbeing and development. We want you to thrive, lead and inspire.Job responsibilities

What Were Looking ForClinical or care professional credibility

- ideally from a mental health, learning disability, community or backgroundStrategic insight

- a forward-thinking approach to continuous quality improvement and performanceProven leadership

- experience of leading large-scale improvement programmes and influencing at Board levelExpertise in quality management

- including quality planning, assurance and improvement with a strong grasp of data and analyticsCommitment to equity and inclusion

- bringing lived experience and insight into the challenges our populations faceExcellent interpersonal skills

- the ability to inspire, engage and build trusted relationships across the system.Join UsThis is an opportunity to join a Trust that is passionate about making a real difference. If you share our values and are ready to lead with purpose, compassion and ambition, we would love to hear from you.For an informal conversation about the role, please contactLorraine Sunduza, Chief Executive by emailing elft.ceo-office@nhs.net or Dr Amar Shah, Chief Quality Officer by emailing amarshah@nhs.netPerson Specification

Clinical or operational experience

Experience in a senior clinical / care professional or operational role within healthcare, and ideally in an NHS TrustResearch position / affiliationAcademic achievement

Degree Level EducationMasters degree or further academic qualifications in a related fieldPublished research or quality work, of national or international significance; experience in peer-review processKnowledge and experience

Expertise in quality improvement techniques and their application in varied clinical settings, aligned to ELFT''s method and approach (model for improvement)Improvement advisor, certified through the Institute for Healthcare ImprovementExperience of improving organisational performance through implementing a systematic approach to quality improvementExperience of design and delivery of large-scale quality improvement programmes, that have achieved demonstrable results in large, complex organisations/systemsExtensive experience of teaching, designing educational and learning programmes, and coachingExperience in working with executive teams and BoardsKnowledge of the NHS performance frameworks and approach. Experience of applying improvement methods to performance topicsKnowledge of the NHS performance frameworks and approach. Experience of applying improvement methods to performance topicsManagement knowledge and experience

Experience of senior management in a clinical organisationBudget managementDisclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Depending on experienceper annum inc HCA

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