Are you ready to make a meaningful impact in the dynamic world of Colleague Relations? We''re looking for a resilient, agile professional who is passionate about supporting people and driving fair, consistent employee experiences. In this role, you''ll be the first point of contact for managers, providing expert colleague relations (employee relations) advice, guidance, and coaching over the phone. You''ll play a key part in improving management capability, ensuring policy adherence, and supporting a positive workplace culture. What You''ll Be Doing: Build trusted, credible relationships with management teams and People Business Partners across the regional or corporate area to provide CR advice, guidance, and resolution for CR cases, following through to resolution and tracking advice in the CR Case Management System. Demonstrate sound judgement, ensuring balanced advice based on assessment of risk that derives results that are in line with our values and culture as well as commercially balanced. Coaching and influencing managers to help develop their confidence, capability and judgement when making colleague relations decisions. Advising managers to effectively resolve problems and disputes, working towards permanent resolutions which will enable teams to focus on what''s important to them and our business. Encouraging informal dispute resolution where possible. High standards of case confidentiality and ensure that confidentiality is a clearly understood element of all ..... full job details .....