Join us as a Specialist Customer Care Advisor within one of the following business areas : Customer Due Diligence, Mandates, High Value Servicing, and the Expert support team, where you will provide exceptional customer service to our Business Banking customers while resolving complex cases and offering tailored solutions to ensure the needs of the customer is met.These are quick moving inbound telephony roles ; you may also be required to manage and prioritise case work whilst engaging with customers to ensure the best outcomes are reached. The role will require you to work between the hours of 8am to 8pm, Monday to Saturday on a shift rotation basis. The salary for this role is £27,500 per annum. To be successful as a Specialist Customer Care Advisor, you should have experience withPrevious experience of working in a telephony-based customer service role - demonstrating adaptability and resilience. Customer-Centric Approach - ability to understand the needs of our business banking customers'' and offer personalised solutions. Demonstrate computer literacy with the ability to navigate digital tools efficiently. Exceptional time and diary management skills, paired with sharp attention to detail and a consistently punctual, professional approach.Some other highly valued skills may includeExperience in Financial Services including previous Banking roles. Experience of working within a fast-paced environment and being able to work under pressure while maintaining accuracy and ..... full job details .....