Red Recruitment is recruiting a Renewals Specialist in Solihull to join our client, a telecoms and technology company who are recognised as a leader in their field. This position requires excellent communication skills, a deep understanding of managed services, and a strong focus on customer relationship management.

The salary for this position is -25,000 per annum and contains many benefits.

Package for a Renewals Specialist:

• Salary: -25,000 per annum
• Hours: Monday - Friday, 9am - 5.30pm
• Contract Type: Permanent
• Location: Solihull
• Casual dress
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• On-site parking
• Private medical insurance
• Referral programme

Key Responsibilities of a Renewals Specialist:

• Owning and managing the full contract renewal lifecycle with precision and professionalism
• Communicating proactively with the client to ensure timely and smooth renewals
• Monitoring and tracking the expiration dates of managed service contracts
• Proactively initiating discussions with clients regarding contract renewals
• Preparing and presenting contract renewal proposals to clients
• Negotiating contract terms, pricing, and service level agreements to secure renewals
• Identifying opportunities for upselling additional services or solutions to existing clients

Key Skills and Experience of a Renewals Specialist:

• Previous experience in contract renewal management, customer relationship management or a related role is preferred
• You should be proficient in CRM and contract management software
• KPI driven with a focus on revenue generation and customer retention
• Strong communication and negotiation skills is necessary
• The ability to work collaboratively with cross-functional teams
• You should have a good understanding of managed services, IT solutions, and current technology trends

If you are interested in this position and have the relevant skills required, please apply now!

Red Recruitment (Agency)