6-7 month Customer Service Maternity Cover Immediate start until potentially end of AugustFull Time Monday - Friday, 08:30 - 17:00 - 37.5 hours per weekWellingborough Area 12.21 per Working for this Established Manufacturing company this is a customer service role where you will be providing support to trade customers and assisting them with queries and issues to ensure a high quality of customer service. Answering telephone calls and greeting customers.Building customer relations and rapport.Providing customer support by assisting customers with any queries/issues they have on a daily basis. This includes inquiries about products, orders, returns, complaints and deliveries.Assisting with all aspects of the order process; from the quotation to the after sales.Logging and following up non-conformance.Using in-house computer software systems.Other duties the Company may reasonably require. You will have Good attention to detail.A confident telephone manner.Strong customer service skills.Be computer literate and able to learn new bespoke systems dual screen) A keenness to learn about the company''s products.A confident and outgoing personality.Strong IT skills.The ability to deal with different personalities.The ability to work in a busy environment and be able to prioritise their workload.Strong organisation skills.The ability to be flexible due to the variation in responsibilities the job role requires. If you are within commutable distance of Wellingborough and can commit ..... full job details .....