£55,461 - £57,305 location dependent and up to £15,000 allowance. Published on 19 August 2025. Deadline 8 September 2025.Full-time (Permanent) £55,461 - £57,305 location dependent and up to £15,000 allowance. Published on 19 August 2025. Deadline 8 September 2025.Location

Bristol, Croydon, Leeds, London, ManchesterAbout the job

Job summary

About the Government Legal DepartmentAt Government Legal Department we have a vital, single-minded purpose: to help the Government govern well within the rule of law. This is complemented by our exciting vision to be an outstanding legal organisation, committed to the highest standards of service and professionalism and a brilliant place to work where we can all thrive and fulfill our potential.Our work touches almost every aspect of public life. We are the largest provider of legal services across government, working on high profile matters.Our respected professionals are involved in everything from regulation and litigation to advice on drafting legislation. They provide expertise to the full range of government departments. We are at the heart of delivering the government’s priorities and our success depends on our people.GLD is a non-ministerial government department headed by the Treasury Solicitor, our Permanent Secretary, and employs nearly 3000 people, including over 2600 legal professionals. We have offices nationwide, in Bristol, Leeds, inner and outer London and Manchester. Our lawyers can also be located within other departments and overseas.GLD also depends on a range of cross-government professionals to provide our corporate services. These play an essential part in helping GLD to achieve its purpose and truly deliver much more than law.This is an exciting time to join GLD, with cutting edge legal work on global issues and a transformation agenda which is ensuring the Department exemplifies the Modern Civil Service.Government Digital and Data is a community of experts leading digital transformation in government, creating more efficient services that have a meaningful impact on people’s lives.The Digital and Data Team''s mission is to provide GLD with an IT environment that''s ‘fit for the future’. That means updating many of our older systems and processes. Using an agile, user-centred approach, we develop and improve our products and services in collaboration with the people who will use them. We consider sustainability, environmental impact and innovative ways to improve our staff’s experience at work.The potential to shape our society’s future is enormous and our purpose is to ensure the profession is equipped and inspired to deliver real, meaningful change for users; to do the work of transformation that makes government work better for everyone.The RoleThis role sits in the Digital Delivery team which is responsible for the maintenance and continuous improvement of GLD’s existing products and services, and the development of new digital services to support GLD staff working across government.Your main day-to-day responsibilities will include:Leading the business analysis function in agile delivery teams working on multiple products and services, including M365, ServiceNow and GLD’s legal practice management systemWorking with key stakeholders across the business to identify and address business and user problems, ensuring solutions are aligned to strategic business objectivesUsing analysis insights to provide options and recommendations for improvements, inform priorities and shape the teams’ activitiesMapping processes, user interactions, and data flows to support the product and delivery objectives of the teamEnsuring that epics and stories are well documented and contain suitable acceptance criteria to support development and test activityAssisting with functional testing of completed user stories, ensuring they meet requirements, and documenting and managing defects as they ariseLine managing and supporting the development of a more junior business analystBuilding a community of practice and championing best practice in business analysisLearn more about what business analysts do in government.Person specification

BehavioursBelow are details of the Success Profiles that make up this role. Demonstrating all the behaviours listed below is essential at either application or interview.We\''ll assess you against these behaviours during the selection process:Changing and improvingCommunicating and influencingWorking togetherExperienceEssential – must be demonstrated at application and/or interviewWe are interested in people who:have experience as a business analyst working on medium to large scale software development programmes covering the full product lifecycle, and are able to provide practical examples of how you have identified improvements to products and user experiencescan demonstrate the ability to manage multiple projects, defining needs, pain points, dependencies, flows and journeyshave experience of working with multidisciplinary, agile teams, driving continuous, data-led and iterative improvement, ensuring that requirements are well defined, understood, managed, prioritised and addressed appropriatelyhave strong communication skills that enable you to manage and influence stakeholders, and engage with people to identify needs and priorities, challenge assumptions, or to explain what is required or how things might need to change in a clear and open mannercan work independently with minimal guidance to produce quality requirements, user stories and acceptance criteria which lead to high quality features and products, and can demonstrate the use of a variety of different analysis techniques in doing socan use analytics data and first-hand research to understand user behaviours and inform product and design improvements, and challenge opinions and decisions where the data draws differing conclusionsFamiliarity with the government\''s digitalService Standard and the ability to apply that framework to your analysis activity.Technical SkillsEssential – must be demonstrated at application and/or interviewWe’ll also be assessing your experience and specialist technical skills against the following skills defined in the Government Digital and Data Capability Framework for the Senior Business Analyst role:Adapting to delivery methodologiesBusiness analysisBusiness process improvementRequirements definition and managementStakeholder relationship managementTesting (business analysis)Experience of ServiceNow, M365, SalesforceDesirable criteria will only be assessed in the event of a tie break situation to make an informed decision.Qualifications – Minimum Eligibility CriteriaIndustry standard qualifications such as the BCS International Diploma in Business Analysis or the IIBA CBAPSecurity Clearance LevelAll GLD employees must hold

Baseline Personnel Security Standard

(BPSS) security clearance. If successful for this post you must hold, or be willing and able to obtain,

Security Check (SC)

level clearance. There may be requirement for candidates to hold

Developed Vetting (DV)

level clearance at a later date. Find out more information about the national security vetting clearance levels .Behaviours

We\''ll assess you against these behaviours during the selection process:

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