Key Account Executive

Salford, near Media City

-34,00036,000

Permanent

Monday-Friday

Adecco Manchester are pleased to be recruiting for our valued client based in Salford, Manchester. They are a people and customer first business known for their high service levels, friendly staff, and incredible service offering across IT, Technology, and Workplace Solutions. They do good for the community, and now is your opportunity to join the team.

This is a newly created role, and the successful candidate shall manage key accounts, overseeing the entire accounts administration process, providing after-sales support, following up on new business opportunities, and providing high levels of ''customer first'' service.

Key Responsibilities:

• Servicing as the primary point of contact for key client accounts
• Maintaining & fostering strong relationships, ensuring their needs are met
• Providing after-sales support to maximise customer loyalty and satisfaction
• Remain in regular contact with customers to understand their needs
• Negotiate agreements and maintain accurate sales records
• Identify and following up on future sales opportunities, attending exhibitions and meeting clients to form new relationships
• Work closely with the Business Development team regarding marketing & client engagement
• Tracking marketing campaigns, working closely with internal & external contractors to ensure communications are produced within adequate timeframes.

Experience required:

• Key account management experience and a proven knowledge of building strong customer relations, and identifying new sales opportunities. These may be a transferrable skills you have aquired in your current position, not necessarily with the title of ''Account Manager''.
• Excellent communication skills with both internal colleagues and external customers
• Passionate about working in a customer service-led environment, working to group SLA''s
• ERP & CRM system knowledge

For further information about this opportunity, please contact Adecco Manchester and asked for Jessica Laver!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.