Customer Sales Advisor

Birmingham (Close to Birmingham New Street Station)

-25,500

Monday-Friday with weekends on a rota

Training in London (Travel & Accommodation Provided)

This is an exciting opportunity to join a successful, growing company where you can develop a range of new skills and have the opportunity to earn bonus as a team on top of your salary!

You will be responsible for assisting customers face-to-face, over the phone and via email to discuss their requirements and offer effective solutions.

You will up-sell additional products and services where possible whilst dealing with enquiries and converting them to orders.

Hours of work: Monday-Friday with weekends on a rota

Description of the role:

• Identifying and quantifying the potential leads for each customer.
• Dealing with enquiries via the website, face-to-face and over the phone.
• Maintaining a clean and tidy environment for all staff and customers.
• Completing all administrative duties.
• Working as a team to achieve targets.

About you:

• Experience of working within a customer focussed environment.
• Able to communicate with customers over the phone, face-to-face and via email.
• Effective up-selling skills and able to work to targets.
• IT literate including Microsoft Office and using bespoke systems.
• Able to attend training in London (travel and accommodation provided and more details can be provided)

If you have a Customer Service or Retail background with the desire to develop a career and gain new experience, please don''t hesitate to apply now!