We are working with an award winning employer to find a Customer Services Administrator in the Witham area to join their team. As part of the role you will be working within the science and research industry, liaising with both UK and International clients; primarily on email. Primarily office based, the role will on occasion require client or site visits and event participation. This is for a 6-month fixed-term contract, with potential to be made permanent over time.Please note you must be a car driver and have access to your own car; and live within a 20 mile commute of Chelmsford. We will not consider applications from those out of area. Main Duties and ResponsibilitiesChampioning core values and ethics, proactively following group policies.Daily Management of your portfolio with focus on high quality service delivery primarily via emailBuilding strong relationships with clientsProducing electronic certificates, reports and invoices in an accurate and timely mannerData management of job progress system and client informationInterpreting results/reports and taking appropriate actions, both internally (other departments, group offices, subcontractors) and externally with clientsContributing to credit control activities as required to enable prompt paymentUndertaking and providing training activities as requiredAbility to problem solve and find solutions to complex queriesAbility/willingness to assist in other areas of the Metals and Minerals business from time to time, as ..... full job details .....