Are you ready to embark on an exciting journey where people come first? At Davies, we believe that our success is a collective achievement.As a Property Claims Manager based in Bolton, you''ll be the hero behind the scenes.What will your day look like: Proactive Case Management: You''ll own your caseload, ensuring we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly. Customer Interactions: Whether it''s clients or direct customers, you''ll handle interactions with professionalism and a dash of TCF (Treating Customers Fairly). Third-Party Wizardry: Managing suppliers? You''ve got this! Drive cases to settlement while balancing service, cost, and time. Craftsmanship: Your work will be top-notch, following internal processes and guidelines. Picasso would be proud. Authority and Compliance: Stick to the rules, adhere to governance, and keep data secure. You''re the claim whisperer. Self-Development: Embrace feedback, learn, and grow. PDRs and learning courses are your secret weapons. Team Player: Positive vibes, great teamwork, and a culture that feels like home. Knowledge and Abilities:How We Measure Success: SLA Performance: You''ll ace it. Phone Audit: Your phone skills? A+ Lifecycle Metrics: You''ll own them. Audit: No breaches here. PDR Forms: Completed and shining. Team Performance: You''re the MVP.Requirements: Relevant Claims Experience Good Customer Service Skills? Time Management Wizardry Interpersonal ..... full job details .....