Solutions Architect

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Pre-Sales / Solutions Architect (Unify Openscape / UC) – UK Wide – Home-Based with TravelA leading
Unified Communications partner
is seeking a
Pre-Sales / Solutions Architect
with strong
Unify Openscape expertise
to join its enterprise and public sector team.The role will focus on supporting a large customer base of over
200 organisations , including major
NHS Trusts and public sector accounts , many of which are currently operating on Unify Openscape estates. You’ll play a key role in helping customers modernise their UC environments, guiding them on the journey into
cloud-based solutions
such as Zoom and Genesys.This is a strategic, customer-facing role where you’ll combine
deep Openscape technical knowledge
with strong consultative skills to design solutions, deliver workshops, and help secure major UC transformation projects.What You’ll Be Doing:
Engaging with enterprise and public sector customers to shape
UC transformation strategiesDesigning and presenting
Unify Openscape architectures and migration pathsAdvising customers on the benefits and roadmap for moving into
Zoom and Genesys cloud platformsPartnering with sales teams to drive bids, tenders, and proposalsLeading
solution workshops, demonstrations, and high-level designs (HLDs)Acting as a trusted technical advisor and escalation point for UC solutionsEnsuring smooth
handover from pre-sales into deliveryWhat You’ll Bring:
Strong hands-on experience with
Unify Openscape
(certifications or proven project delivery)Background in
Unified Communications design and pre-sales architectureExperience migrating customers from
legacy UC platforms into cloudExcellent customer-facing skills – confident presenting to senior stakeholdersAwareness or experience with
Zoom and Genesys
cloud telephony (willing to cross-train if not yet experienced)Knowledge of
Mitel
is beneficial but not essentialSC Clearance
(or eligibility to obtain) is highly desirableThe Setup:
UK-wide remote role
– with travel to customer sites as required (mainly London)Opportunity to engage directly with major enterprise and public sector organisationsThe Package:
£75,000 basic salary
(flexible depending on experience)Training and certification support (Unify, Zoom, Genesys)This is a chance to step into a high-profile pre-sales role, leading Unify Openscape customers through the next stage of their communications journey. You’ll play a pivotal role in shaping cloud-first UC solutions for some of the UK’s largest public sector organisations.
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