Join Our Team at Concentrix! Kickstart your career with one of the UK s fastest-growing customer experience companies. Be a part of our inclusive and friendly team as a Customer Service Advisor for the prestigious BMW brand. If you''re passionate, thrive in a fast-paced environment, and excel at delivering exceptional service, we want you! Salary - £25,480 Location Dearne Valley Office, Adwick Park, Rotherham S63 5AD Permanent role contracted to 40 hours paid production scheduled between 8am-10pm Monday to Sunday. Full time training and support provided. What s in it for you: Access to a range of employee benefits Annual leave starting at 28 days/annum (pro-rata) A vibrant office-based role with a great team Onsite canteen. Free onsite parking. Referral programme refer friends or family to work with Concentrix and earn up to £600 per referral! In this role you will: Support and manage customer complaints with empathy and efficiency Investigate and resolve complaints, taking ownership of the customer s concern, becoming their primary contact Liaise professionally with retailers and internal departments to support your quick complaint resolution Become a brand ambassador you ll be an expert in our client s brand and develop customer relationships that focus on retention and trust Skills to succeed: Experience in delivering exceptional customer service, ideally within a contact centre or complaints-handling environment Strong organisational skills and the ability to ..... full job details .....