Contract Services ExecutiveLocation: WatfordJob Type: Full-time; hybridTemporary contractWe are seeking a dedicated Contract Services Executive to manage and execute credit insurance contracts and endorsements efficiently within set service level agreements (SLAs). This role is crucial for ensuring accurate and timely processing of contract-related tasks across all business lines including Trade Credit Insurance (TCI), Business Information, and Debt Collection.Day-to-day of the role:Approve, raise, and issue Credit Insurance contracts and endorsements within SLAs.Manage and complete manual invoicing and credit limit charging.Submit contract information to Finance for invoicing within SLAs.Maintain and update contract documentation in systems like DOX and GCC.Liaise with Finance to resolve any invoicing queries.Update and maintain the policy allocation tool and PS dashboard.Log and manage support tickets in My Support and proactively keep relevant parties updated.Participate in projects and provide colleague cover or assistance as needed.Ensure compliance with department policies, processes, and procedures.Required Skills and Qualifications:Strong understanding of customer service principles and the ability to maintain high standards in call handling, email etiquette, and overall communication.Technical skills including a good understanding of risk underwriting and claims matters.Excellent attention to detail and accuracy.Ability to prioritise tasks effectively and manage ..... full job details .....