HR Case Manager Salary: negotiable Contract: Permanent / Full-time Location: West Cambridge / City locations 2/3 days a week on-site About the Role:We are seeking an experienced and detail-focused HR Case Manager to join a growing Case Management Team. Now one year old, the team was created to enable HR Business Partners to operate more strategically by taking ownership of employee relations cases. You will work closely with the HRBPs and Investigators, providing expert guidance on a variety of ER cases. This is a role that requires sound judgement, resilience, and a genuine interest in navigating complex, ambiguous ER issues.The role: Managing a diverse and often complex caseload (typically around 10-12 active cases at any time).Providing expert advice on employee relations matters, including nuanced policy interpretationWorking closely with investigators, supporting them through each stage of the case.Ensuring consistency, fairness, and risk awareness in all decision-making.Building strong relationships with HR Business Partners across the areas you support.Producing high-quality written documentation, including templates, letters, and workflows.Attending all disciplinary and grievance meetings in person.Engaging with a unionised environment - treating unions as key employee representatives.Contributing to ongoing development of the Case Management function.About You: This role is well-suited to someone who thrives in complex ER environments where no two cases are the same. ..... full job details .....