Our client, a long-established family firm with a network of branches in the South and East of England, that supply machinery and services to the agricultural, construction and professional ground care machinery markets, are looking for a Parts Supervisor be based at their branch in Wymondham, Norfolk. On Offer: Full-time permanent role Working Hours: 39 hours per week 8am to 5pm Monday to Thursday, 8am to 4pm Friday (1-hr unpaid lunch) Overtime as required, including Saturdays when needed (Overtime paid at time and a half on completion of 39 hours Monday to Friday, double time on Sundays or Bank Holidays) Immediate starts available Competitive salary dependent on skills and experience. 32 days holiday (inc bank holidays) Workplace pension Life assurance (2 x salary, Country store staff discount, Company sick pay scheme,Flu jabs and employee referral scheme. Main Purpose of the Role: Reporting to the Parts and Retail Manager, you will play a key role in delivering excellent customer service, supporting the team, and ensuring smooth operations across sales, stock control, and showroom presentation. You will also act as the escalation point in the Manager s absence, helping to maintain high standards and team performance. Duties and Responsibilities: Support the daily operation of the parts department and showroom, allocating tasks as required Deliver outstanding customer service, responding to product and service enquiries both in person and remotely Maintain showroom ..... full job details .....