Hospitality Assistant - 0693-25

Overview
Lancaster Conferences and Hospitality are looking to recruit a highly motivated professional to join their team in the role of Hospitality Assistant for our Front of House Team on a full time contract. This role is a great opportunity to build customer service skills and development within food delivery, conference and events.The Team operate all year round delivery of hospitality for university meetings, conferences and events and student college activities, at venues across Campus including the Lancaster Conference Centre, and Forest Hills. We also operate 80 Guest Rooms. During vacation times the Team host larger events for up to 800 people including day and residential conferences.Location
Location:
Bailrigg, Lancaster, UKSalary
Salary:
£23,580 (Full time, indefinite)Closing Date
Closing Date:
Sunday 28 September 2025Interview Date
Interview Date:
To be confirmedReference
Reference:
0693-25Responsibilities
Provide high standard customer service in a fast-paced environment as part of the Front of House team.Deliver hospitality services for university meetings, conferences and events and student college activities at venues across campus.Support delivery at venues including the Lancaster Conference Centre and Forest Hills; assist with 80 guest rooms operations as applicable.Work a flexible schedule including days, evenings, weekends and holidays as required.Demonstrate initiative, teamwork and a positive attitude in all retail/food service tasks.Qualifications
Experience in conference delivery and food service.Able to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service standards.Be a team player with the ability to adapt to changing working demands.Attention to detail and ability to follow instructions.Able to work flexibly on a rota basis to include evenings and weekends.Able to undertake physical lifting and manual tasks.Proven reliability and responsibility.An interest in working and developing a career in the food, beverage and retail industry.About You
The successful individual will have the qualifications above and a commitment to delivering excellent service in a hospitality setting.We welcome applications from people in all diversity groups.How to Apply
Apply Online. Email details to a friend.Equal Opportunity
The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues. We warmly welcome applicants from all sections of the community regardless of age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity and equality of opportunity.
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