Administrator Location: South West LondonContract Type: PermanentSalary: £27,000 Office Based Role Position Overview As Administrator, you''ll be the backbone of the office operations, ensuring clients receive a positive experience throughout their mortgage journey. You''ll manage application processes from initial enquiry through to completion, liaising with key parties including lenders, solicitors, estate agents and surveyors. Your role is essential in maintaining accurate client records, meeting FCA compliance requirements and supporting the mortgage brokers to deliver the seamless, stress-free service our client is known for. Responsibilities Meet and greet clients, answering enquiries and maintaining a professional office presence Package mortgage cases for lender submission, ensuring all documentation is complete and accurate Liaise with external parties including lenders, solicitors, estate agents and surveyors to progress client applications Manage client records through the back-office CRM system, keeping all information up to date and compliant Progress mortgage applications through to completion, coordinating between all relevant parties Maintain accurate diary management and schedule client appointments Support the Office Manager with general office administration and housekeeping tasks Assist with marketing initiatives within the business Adapt to in-house computer systems and software packages as required Ensure all work complies with FCA regulations and ..... full job details .....