Artis HR are proud to be supporting a well-established organisation in the search for an experienced HR Operations Team Manager to join their People function on a 12-month fixed-term contract.This is a fantastic opportunity for a strong HR operations leader who enjoys balancing hands-on delivery with team leadership and continuous improvement in a fast-paced environment.The RoleReporting into the Head of People Hub and ER, you''ll lead the day-to-day operations of the HR shared services function, ensuring a high-quality, efficient and employee-focused service across the full employee lifecycle.Key responsibilities include:-Leading and managing the People Hub / HR Operations team-Overseeing delivery of core HR services including onboarding, offboarding, data and benefits administration-Managing workflow, capacity and SLAs to maintain service excellence-Acting as an escalation point for complex issues, driving root cause analysis and solutions-Coaching and developing the team to build a high-performance culture-Driving continuous improvement, process optimisation and use of HR systems/technology-Partnering with ER, Payroll and People Partners to ensure seamless delivery-Ensuring strong governance, compliance and data integrityAbout You-Proven experience leading HR operations or shared services team-Strong knowledge of the employee lifecycle and UK employment law-Experience managing SLAs, workflows and service delivery-A confident leader with a passion for developing and ..... full job details .....