Group Operations Executive

New opportunity for a Group''s Operations Executive to join a team in London. This role will be to work within the Operations Team, handling groups from English-speaking countries travelling to the UK and rest of Europe.The Job:Working with clients and handling confirmed groups.Researching special interest for specific client interests.Negotiating rates with suppliers including hotels, coaches, restaurants, guides and entertainment venuesBuilding close working relationships with travel trade clients and suppliers.All Operating aspects of the tour from logistics to final invoicing.Addressing and resolving any issues that may arise during the operating and travel process.Site inspections and attending Workshops, Trade Shows and Exhibitions to represent the Company and going on FAM trips both within the UK and rest of Europe, as and when offered and when relevant.Handling the company emergency phone intermittently. This is allocated on a rota basis and you will receive payment of 1,000 per annum for a full rota (or pro-rata).Skills Required:Minimum 6 months experience in a broadly similar group-related role.Passion for travel and tourismTeam playerAbility to use initiative and to work creatively and independentlyAbility to work under pressure and to deadlinesAbility to manage multiple tasks, prioritise, and meet deadlinesBeing pro-active in sourcing alternative solutionsCommitment to delivering exceptional customer serviceA European language preferred, but not essentialThe ..... full job details .....
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