ICT Technician Location: Coventry (Opportunity for hybrid working) Salary: £26,243 - £29,838 per annum Working Pattern: (37 hours per week) Mon-Thu 8:00-16:00, Fri 8:00-15:30REED Technology is supporting a respected and forward-thinking organisation within the education sector to recruit an ICT Technician. This is an excellent opportunity for an experienced IT professional who is passionate about providing high-quality technical support and contributing to a technology environment that underpins learning, progress and development.You will work closely with an ICT Network Manager and wider technical team to ensure that infrastructure, systems and devices across the organisation''s sites operate effectively. Your work will directly support staff and students, helping to enhance the digital learning experienceThe role involves maintaining and supporting ICT infrastructure, troubleshooting issues, delivering 2nd-line support, and contributing to technology-focused projects. You will also be responsible for ensuring systems meet operational, safeguarding and security requirements.Key ResponsibilitiesProviding end-user support, including helpdesk and technical troubleshooting.Delivering 2nd-line support for core ICT systems and softwareInstalling, maintaining and troubleshooting hardware, software, networks, Servers and storageSupporting Active Directory, Group Policy, Microsoft 365 and cloud-based platforms.Supporting digital learning environments and classroom ..... full job details .....