Overall Responsibility: Cash collection and achieving targets, reconciliation, query resolution, reporting, refunds and reducing DSO and Bad Debt across the Group.Specific Duties and Responsibilities: Collection of fees for all companies using various collection methods. Work towards monthly group and individual cash targets. Reducing any bad debt within your area. Ability to work in multiple currencies chasing debt in various countries. Reconciling various files and accounts. Working with aged debtors, resolving queries Working closely with Adjusters, Insurers and Brokers Maintain and issue monthly statements and BDX, including uploading invoices onto various portals including Legal X. Respond to client requests for information within a specific timeframe. Seek assistance from adjustors to resolve any outstanding issues. Process fees and reserves into Class and ECF Create and maintain spreadsheets and reports to identify clients for collection. Issuing Refunds in a timely fashion and ensuring that they are processed. Keeping management informed of your progress, queries, or changes to Client processes. Keeping systems/master data updated with comments and changes to Client information. Completing reports for various areas of the business. Daily, weekly and monthly.Key Performance Indicators: Achieving individual Cash Targets Reducing Debtor Days Outstanding Reducing the Percentage of Debt overdue Reducing the Bad Debt ProvisionQualifications, experience and type of ..... full job details .....