Are you ready for a new challenge?Well, if you are passionate about leading, developing and inspiring your own team as well as delivering great customer service then this is the role for you.About the roleAs a Branch Manager you''ll be at the heart of our retail network and at the forefront of delivering YBS'' purpose. You''ll successfully lead the Pontefract Branch to ensure that every customer receives a great service and that colleagues are motivated and enabled to deliver this.To do this you''ll provide effective leadership to a team of Customer Consultants. You''ll support, coach and mentor them and help them with their learning and development so they can have quality conversations with customers.From an operational perspective, you''ll ensure your branch works to high quality, risk, health, safety and security standards. You''ll also optimise resources to match customer demand and make the best use of your teams'' time, delivering cost efficiencies wherever possible and ensure that you are playing your role in delivering the retail strategy.A key element of the role will also be to enable colleagues and the branch to reach out into the community in which you operate.Here at YBS no two branches are the same, they each have their own characteristics and qualities that makes working there so special. Here is what the area manager had to say about Pontefract Branch."Pontefract branch is a very successful branch which lies in our Yorkshire East Area of YBS. It is in the ..... full job details .....