Job Title: IT Engineering ManagerLocation: Bolton Office, 5 days per weekSalary: £35,000 - £40,000 per annum depending on experienceJob Type: Permanent, Full Time - 08:30 - 17:30About us:At Digicomm 360, we deliver practical IT and telecoms solutions that help organisations across the UK work efficiently, whether in the office, remotely or hybrid. Based in Bolton, we offer hands on local support backed by strong remote capabilities. We''re a collaborative, customer focused team with a genuine passion for technology and a commitment to doing the right thing.We''re seeking a dynamic, enthusiastic individual to lead our IT Engineering Team. Reporting to the Managing Director, you''ll oversee high-quality service delivery across IT, telecoms, connectivity and cloud platforms, acting as a senior escalation point while providing strong technical leadership. This role blends technical expertise, customer service excellence and people management to drive continual improvement across the team.About the role:Act as the senior technical escalation point for complex IT, telecoms, cloud, and network issues.Oversee RMM dashboards, patching, AV, alerts, automation and compliance related maintenance.Ensure best practice configuration, security, and lifecycle management of all client systems.Support the standardisation of processes, technical documentation, and engineering workflowsDeliver and oversee IT and telephony projects, including:Microsoft 365 migrations and modern workplace ..... full job details .....